Telemarketing: A Pre-cursor to Lead Generation

In the era of social media promotion, digital and content marketing telemarketing still features as a premium source of business generation. It helps the company to proactively market and push its products and services and complement other forms of parallel marketing as well. Telemarketing is different from Tele sales, the former focuses on building relations and lead generation while the latter focuses on pushing sales.

The advancement of technology has made it more popular with the advent of advanced auto-dialling and hosted contact centre software. Telemarketing facilitates getting instant feedback which helps the company to gauge their actions better. In the global era of emerging business B2B telemarketing UK is a highly cost-efficient activity as compared to digital advertising.

 B2B Telemarketing: A Business Booster

B2B telemarketing works to build brand awareness, filters customers and directs a company towards new growth opportunities. In the more recent times, quality lead generation and appointment setting are the important aspects of a marketing strategy.  Few important points to remember for B2B appointment setting is as follows-

Before approaching a potential company for an appointment setting campaign the tele-calling company should first list out the key strengths and features of its product or service.

The second step involves deciding which target group of audience to pitch to. It could be based on geographical considerations or approaching old customers which are known as a repeatable solution. Acquire a database of potential customers from data brokers and owners.

The B2B appointment setting process is a methodical activity and requires continuous follow-up. Most appointment setting calls generate sale after making 5 follow up calls. The follow-ups could be in the form of emails and voicemails as well

Have an empathetic tone while making the call. One should try to be helpful and not just pitch for sales. Answer their queries patiently and be clear and specific.

Lead generation essentially means the generation of consumer interests or queries into the products or services of a business. Telemarketing lead generation helps organizations to build target lists through data validation. Lead generation also includes generation of lead from non-paid sources like organic search engine results and referrals from existing customers. Lead generation for technology-based companies is a challenging task. Lead Generation IT support includes-

Marketing requires having good knowledge of the prospects. The company should try to reach out to their queries and problems. Make e-books, website details, and videos accessible to them for getting a better view of things.

Increase the digital presence as most B2B decision makers access the mobile devices during the buying process. Optimizing mobile web presence is therefore very important.

Social traffic is valuable for business. Tele callers can refer callers to follow the company on LinkedIn and other social media channels.

Video marketing is another powerful tool for lead generation. A small one –minute video enhances customer curiosity and impacts buying choices.
 
The Changing Face of Marketing

From door to door selling, poster advertisements, digital advertising to telemarketing product promotion has come a long way. Telemarketing not only provides direct contact but facilitates cost-effective operations as well. Through the process of stimulating and capturing interest lead generation and telemarketing attempts to develop and accentuate the sales pipeline of a business.

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